Clever Tots Toy Club Ltd respect the privacy of those who visit our website and those who provide personally identifiable information, our valued customers and members. In accordance with this, please take note of our privacy commitment to our website users.

Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. We reserve the right to make changes to these practices so you are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

HOW DO WE USE YOUR INFORMATION?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your; name, email address, mailing address, phone number or credit card information.

We need these details so that we can deliver your purchases to you and send service messages by email and/or phone on order and delivery updates.

Where you have chosen a password which enables you to access your account on our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

YOUR ONLINE PAYMENTS

We currently use Stripe for payments.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe. To learn more visit Stripe

INFORMATION COLLECTION & USE

We use tracking information to determine which areas our site users visit based on traffic to those areas. Our system logs and records your IP address, dates and times of site visits, the pages visited, type of browser and cookie information. This data is only used to measure the number of visitors to the site, to help us maintain a superior and informative website for you and will not be used to identify you.

Visitors may decide to contact us via the site in which they may include personally identifying information. Such information is only used to enable a suitable response.

Personally identifiable information is collected in the quick contact form. We will use this information to respond to your request and to contact you about our services should this be applicable.

DO WE USE COOKIES?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

SHARING YOUR INFORMATION

We will not pass on any customer information of any form to any 3rd party unless required to by law, including your name, address and/or email information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

MARKETING NEWSLETTERS

If you have said we can, we’ll send you marketing newsletters by email to keep you aware of what we’re up to.

You can opt-in/opt-out of receiving newsletters at any time. If you want to stop receiving marketing newsletters you can do the following. . .

• Change your preferences in your ‘account’

• By clicking the ‘unsubscribe’ link in any email

KEEPING YOUR INFORMATION

We keep information for as long as you have an account with us.   All invoicing records are kept for 6yrs per Revenue requirements.

COMMITMENT TO DATA SECURITY

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will inform you if we would like to use your data for such purposes or if we would like to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by indicating through your marketing preferences at the time of purchase that you do not wish to receive marketing emails or by subsequently unsubscribing to any such marketing emails by clicking on the unsubscribe link at the bottom of all email communications. You can also exercise the right at any time by contact us.

DISCLAIMER

Clever Tots Toy Club Ltd does not control the privacy policies of any other sites to which we provide hyperlinks or might suggest or recommend in any way. Voluntarily disclosing personal information on sites hyperlinked to or suggested by Clever Tots Toy Club is done at your own risk.

CONTACTING US ABOUT PRIVACY

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers.

If, at any time, you have questions or concerns about our privacy practices, please feel free contact us.